Privacy Policy
Silkwaves recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This policy describes how we treat user information we collect on www._____ and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers.
What information do we collect?
We collect information that will help us service your requests. This could include your name, email, mobile number, phone number, physical address and IP address. We might collect your billing name, shipping address and payment method when you purchase an item from our website. We will never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners (Paypal and PayU)
How do we collect information?
We collect information directly from you when you purchase a product from us. We also collect information if you sign up for our mailing list or ask a question via email. We also use tracking tools like Google Analytics, Google Webmaster and browser cookies for collecting information about your usage of our website.
At Silkwaves we respect your privacy and we understand that you do not want your personal information shared with other companies. Therefore the information, which you provide will only be used for your intended purpose only and to complete your online purchase. We will not share, rent or sell your information with any other company.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.silkwavesindia.com .
Personal information we collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
This information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous, unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
How do we use your personal information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- To maintain our database and sales record.
We use this information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing, newsletter, and advertising campaigns). We collect your billing name, shipping address and payment method when you purchase an item from our website. We will never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partners (Paypal and PayU).
Sharing your personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, any queries or to register a complaint, please contact us at silkwavesindia@gmail.com.
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